Guest Services | Sirius Managed Residences
Sirius ManagedResidences
Guest Services

Guest support with private-residence discipline.

Guests are supported before, during and after the stay through structured communication, digital assistance and locally assigned escalation protocols.

24h

Guest desk

WhatsApp, website chat and digital guest communication support through UK, UAE and Philippines coverage where appointed.

+44 333 090 0020

Local

Escalation protocols

Emergency response, medical information, building access, maintenance attendance and cleaner escalation are assigned per property schedule.

Post

Reviews and follow-up

Guest follow-up, review capture, issue documentation and repeat-stay opportunities are built into the operating workflow.

Sirius Managed Residences

A managed residence, revenue and distribution brand of Sirius Hospitality Group Ltd — supporting selected owners, real estate partners and premium residences with commercial performance, direct booking infrastructure, guest services and asset protection.

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© 2019–2026 Sirius Hospitality Group Ltd. Sirius Managed Residences is a managed residence, revenue and distribution brand of Sirius Hospitality Group Ltd. Registered in England & Wales: 11843617 · 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.
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Contact Sirius Managed Residences

For owner, partner and managed residence enquiries, contact the Sirius office. Guest and owner support can be coordinated through the 24-hour desk where appointed.

WhatsApp / 24-hour desk+44 333 090 0020Emailoffice@siriusmanagedresidences.com